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Hanseatic Bank - Cookie Policy

About Hanseatic Bank Solution

Hanseatic Bank Solution (referred to as ”Hanseatic Bank” within this policy) is a comprehensive Open Banking Solution that is supporting PSD2 compliance along with more value added features.

Hanseatic Bank uses cookies to provide you with the best user experience, and to securely identify you. You might not be able to access some of the services if you disable cookies.

A browser cookie is a small piece of data that is stored on your device to help websites and mobile apps remember things about you. Other technologies, including Web storage and identifiers associated with your device, may be used for similar purposes. In this policy, we use the term “cookies” to discuss all of these technologies.

How does Hanseatic Bank process cookies ?

Hanseatic Bank uses cookies to store and retrieve information on your browser. This information is used to provide a better user experience. Some cookies have the primary purpose of allowing logging in to the system, maintaining sessions, and keeping track of activities you do within the login session.

Some cookies used in Hanseatic Bank are used to identify you personally. However, the cookie lifetime will end when you log-out ending your session or when your session expires.

Some cookies are simply used to give you a more personalised web experience, and these cannot be used to identify you or your activities personally.

This Cookie Policy is part of the Hanseatic Bank Privacy Policy.

What does Hanseatic Bank use cookies for ?

Cookies are used for two purposes in Hanseatic Bank

  1. Security.
  2. Providing a better user experience.

Hanseatic Bank uses cookies for the following purposes


Hanseatic Bank uses cookies to remember your settings and preferences and to auto-fill the fields to make your interactions with the site easier.

  • These cannot be used to identify you personally.


  • Hanseatic Bank uses selected cookies to identify and prevent security risks. For example, Hanseatic Bank may use cookies to store your session information to prevent others from changing your password without your username and password.
  • Hanseatic Bank uses session cookie to maintain your active session.
  • Hanseatic Bank may use a temporary cookie when performing multi-factor authentication and federated authentication.
  • Hanseatic Bank may use permanent cookies to detect the devices you have logged in previously. This is to to calculate the risk level associated with your current login attempt. Using these cookies protects you and your account from possible attacks.


Hanseatic Bank may use cookies to allow “Remember Me” functionalities.


Hanseatic Bank as a product does not use cookies for analytical purposes.

Third party cookies

Using Hanseatic Bank may cause some third-party cookie being set to your browser. Hanseatic Bank has no control over the operation of these cookies. The third-party cookies which maybe set include,

  • Any of the social login sites, when Hanseatic Bank is configured to use “Social” or “Federated” login, and you opt to do login with your “Social Account”
  • Any third party federated login

We strongly advise you to refer the respective cookie policies of such sites carefully as API-M has no knowledge or use on these cookies.

What type of cookies does Hanseatic Bank use ?

Hanseatic Bank uses persistent cookies and session cookies. A persistent cookie helps Hanseatic Bank to recognize you as an existing user, so you can easily return to WSO2 or interact with Hanseatic Bank without signing in again. After you sign in, a persistent cookie stays in your browser and will be read by Hanseatic Bank when you return.

A session cookie is erased when the user closes the Web browser. It is stored in temporarily and is not retained after the browser is closed. Session cookies do not collect information from the user’s computer.

How do I control my cookies ?

Most browsers allow you to control cookies through settings. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information. Disabling cookies might make you unable to use Authentication and Authorization functionalities offered by Hanseatic Bank.

If you have any questions or concerns regarding the use of cookies, please contact the Data Protection Officer of the organization running this Hanseatic Bank instance.

What are the cookies used ?

Cookie Name




Keeps track of the user session data when you are logged in for providing a better user experience.



Keeps track of the page that you should be directed to after login.



Used for authentication purposes when invoking an admin service in the Business Process Server.



Used for mitigating Cross Site Request Forgery Attacks to provide you with a secure service.



Used to track the language Hanseatic Bank is served to you.